Check that there is a wireless connection.
- Click on wireless icon on the taskbar
- Check to see that there is a connection to a wireless network.
- Disconnect and reconnect to the network.
Freezing or erratic behaviour
You should try and hard reset the device.
- Hold down the power button for a few seconds;
- Restart the device.
Not turning on
Try charging the device for a short period and retry turning on.
Issue not resolved? Please report to the ICT Help Desk at the first available time.